1. Who we are
Pulse Media AI ("Pulse Media", "we", "us") provides dealer management, analytics and marketing software for automotive dealerships and other businesses. This Privacy Policy explains what information we collect when you visit our website or use our Services, how we use it, and the choices you have.
2. Information we collect
Account information: your name, email address, phone number, business name and address, and a securely hashed password when you create an account.
Business data you enter: vehicle inventory, deals, customers, accounting entries, documents and other records you store in the Services. You own this data; we process it only to provide the Services to you.
Billing information: payments are processed by our payment provider (Stripe). We do not store full card numbers on our servers.
Usage and device data: pages visited, features used, browser type, IP address and similar diagnostics, collected through cookies and analytics tools such as Google Analytics.
Communications: messages you send us, for example through the contact form.
3. How we use information
To create and secure your account, provide and improve the Services, process subscriptions, respond to inquiries, send service-related notices, detect fraud or abuse, and comply with legal obligations. We do not sell your personal information.
4. How we share information
We share information only with service providers that help us operate the Services (hosting, cloud storage, payment processing, email delivery, analytics and AI processing), under confidentiality obligations; with lenders or other third parties when you direct us to (for example, submitting a credit application); when required by law or to protect our rights; and in connection with a merger or sale of our business.
5. Cookies
We use essential cookies to keep you signed in and analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, but some features may stop working.
6. Data security and retention
We use encryption in transit, encryption of sensitive fields at rest, access controls and other reasonable safeguards. No system is perfectly secure. We keep your information while your account is active and afterwards only as long as needed for legal, accounting or dispute-resolution purposes.
7. Your rights and choices
You can review and update your profile at any time. You may request access to, correction of, export of, or deletion of your personal information by contacting us. Depending on where you live (for example, California), you may have additional rights under local law, and we will not discriminate against you for exercising them.
8. Children's privacy
The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Continued use of the Services after changes means you accept the updated policy.
10. Contact us
Questions about this policy or your data? Reach us through our contact page at /contact.